1. We need 1 to 3 working days to process the order. The shipping is delayed for some objective or uncontrolled reasons. We will inform our customers ahead of delays.
2. All our orders are shipping from China.
3. Our main shipping service provider is DDP.
4. According to the number of products in the order, customers can choose air transportation, shipping, and rail transportation. The delivery time for air transportation is generally 12~15 working days, and for sea shipping and rail transport, it takes 45~50 working days.
NOTE: During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.
5. Goenerge is not responsible for any shipping deliveries that may be affected by customs duties, delays, or loss due to natural disasters, or air and ground transportation strikes or delays.
